Now Offering Last-Mile Delivery!
Nancy Law
Founder. Fulfillville
"Need a logistics, fulfillment company that works WITH you as compared to FOR you? Look no further. We focus on top-notch customer service, a cost-efficient fulfillment process, with all the top integrations so you can run your business more effectively and scale further as needed. We're there for you every step of the way."
Why Fulfillville?
Growing your Business can be overwhelming, we understand that. We don’t ever want you to have to break a fulfillment promise that you made to your customers because you needed to focus on creating, building, or any of the other million things that show up throughout the day of a business owner. That’s why we created Fulfillville. We want to take that most stressful last step out of your hands and handle it with ease, so that you can be wholly focused on what you do best.
NO CHARGE SETUP
What good is a solution if you don't know how best to use it? We offer you one-on-one setup & training included in your initial start up.
REAL-TIME REPORTING
We offer real-time reporting down to the hour and will provide you with tracking information as soon as your product is packed so that you can share it with your customers.
EASY INTEGRATIONS
We offer seamless integrations with most API and EDI software systems, if you don't see yours on our list, we can easily add it to our system. Making this process easy for you is what we aim for. See our Integrations page for more info.
EASY, NO SURPRISE BILLING
We will make sure you are never surprised when you receive your bill. We will work with any budget to ensure the best possible fit.
BUILD TRUST
We won’t over promise. We'll work with you to ensure we're a fit, sometimes we're not and that's ok.
We strive to win your trust and build long-term business relationships.
BACKORDER MANAGEMENT
When backorder issues occur, we're ready to help you move forward through warehousing services with simple time (and customer) saving techniques, such as partial shipments, holding shipments, or shipping line items, and backordering the remainder.
COST SAVING SHIPPING
We will use our specialized systems to find you the best shipping rates for every package you need fulfilled. We strive to save you money!
THE RIGHT TOOLS
We automate the fulfillment process while providing full visibility, making it easy to connect your online store with our shopping cart api integration system.
PICK & PACK
At Fulfillville you will have custom warehouse space to fit your business needs and a team of professionals to ensure the quality and accuracy of each order. With Fulfillville you’ll only pay for what you use, with no hidden fees.
STRATEGIC STORAGE
Unlike most fulfillment companies, we charge for storage daily, so you only pay for the days your products are stored in the warehouse. We have strategically designed our warehouse storage space to grow and expand as needed to fit your product. Plus,our entire warehouse is equipped with a state-of-the-art security system.
FLEXIBLE SHIPPING
Fulfillville will work to find the best shipping for your budget. We will compare multiple services to ensure that you are getting the best, fastest, and least expensive shipping for your product. This will help you keep scheduled shipping promises to your customers, while saving you the most money.
RETURN RIGHT
Returns and exchanges happen.
It’s OK! To keep your customers happy, Fulfillville manages returns efficiently. We’ve developed procedures for returns that ensure they’re fluid and satisfactory to your customers as well as your company’s standards.
SMART SOFTWARE
Fulfillville uses state of the art technology to integrate your shopping cart orders seamlessly into our picking system. Our systems will generate real-time reports on your product stock level, shipments and tracking, and you can also control setting your PAR levels and when you want items refilled or phased out.
FULFILLMENT FRIEND
Our business will have a single point of contact that is a real human and is there to assist you with all of your fulfillment needs and questions. If you prefer a canine companion, Ellie and Jameson our hard working St. Bernard siblings are working breeds and always available to assist you
TESTIMONIALS
As a shoe designer, our business is based around timely order fulfillment to retailers. When Covid-19 caused many of our large retailers to shut their doors, we were met with an large amount of cancelled order inventory that was season-specific. In our efforts to not overwhelm our current warehouse and staff we reached out to Fulfillville to help us navigate our returns, re-package, and reship our products. This granted us the opportunity to focus on resale of our original product while maintaining our existing and incoming orders. We needed a short-term fix for a big problem with a quick turn around. Fulfillville met us with answers, solutions, and fast fulfillment. We will work with Fulfillville again in the near future, especially as we pivot to the eCommerce world and shift from B2B to B2C sales.
David Bok, President
Bigston
While trying to navigate the new world of virtual conventions, our goal was for our attendees to get the same personal touch they would expect from an in-person convention. We decided to give a customary swag-bag as a thank you for attending; that’s why we chose Fulfillville. The team at Fulfillville took all of the guesswork out of creating a great experience for our attendees. We trusted them to help us choose the best packaging for both the look and price. They even used our company colors and logos in the packaging and handled our attendee's list as it grew. They were professional, friendly, and flexible. Fulfillville took the guesswork out of this new experience and helped make our virtual convention a major success!
Heather Howard, Director of Operations
OTW Virtual Conventions