What Our Clients Say?
At Fulfillville® , our mission is to deliver exceptional results, making a difference in each client’s journey with us. We’re proud of the meaningful connections we’ve built and the trust our clients place in us. Their feedback is our motivation to continue striving for excellence.
David Bok, President
Bigston
As a shoe designer, our business is based around timely order fulfillment to retailers. When Covid-19 caused many of our large retailers to shut their doors, we were met with an large amount of cancelled order inventory that was season-specific. In our efforts to not overwhelm our current warehouse and staff we reached out to Fulfillville to help us navigate our returns, re-package, and reship our products. This granted us the opportunity to focus on resale of our original product while maintaining our existing and incoming orders. We needed a short-term fix for a big problem with a quick turn around. Fulfillville met us with answers, solutions, and fast fulfillment. We will work with Fulfillville again in the near future, especially as we pivot to the eCommerce world and shift from B2B to B2C sales.
Heather Howard, Director of Operations
OTW Virtual Conventions
While trying to navigate the new world of virtual conventions, our goal was for our attendees to get the same personal touch they would expect from an in-person convention. We decided to give a customary swag-bag as a thank you for attending; that’s why we chose Fulfillville. The team at Fulfillville took all of the guesswork out of creating a great experience for our attendees. We trusted them to help us choose the best packaging for both the look and price. They even used our company colors and logos in the packaging and handled our attendee's list as it grew. They were professional, friendly, and flexible. Fulfillville took the guesswork out of this new experience and helped make our virtual convention a major success!
Lawrence Wu, Founder
Wuju, LLC
We've worked with countless fulfillment centers (particularly for ecommerce) over the past many years and could never really make it work. With Fulfillville, Nancy and Maria have been very involved in our processes around the clock, especially as we grow the business in terms of product lines, multi-channel (B2B and B2C), along with storage. Their diligence, strategy, and accountability makes for a strong, long-term relationship. I truly see them as an extension of our WUJU Foods family. It has been an extremely positive experience.
Sherri Merrill, Director of Operations
True Made Foods, Inc.
True Made Foods, Inc started working with Fulfillville in early 2021. As an emerging brand we have been delighted with Fulfillville’s ability to be nimble as we explore new avenues for distribution. In the past 6 months we have grown our presence in B2B, B2C and Food Service. Fullfillville has been able to grow with us while not compromising attention to detail or customer service. Fufillville is a boutique facility and a good option for warehouse and distribution services if your brand is growing.
Scott Pollak, Owner
ViandPet
Fulfillville has been great for my business. I was looking for a 3PL that I could trust and treat as an extension of my business with people that would have a pulse on my distribution process and needs. Fulfillville is exactly that. The communication and flexibility are excellent, and the people managing my distribution have a passion for their jobs and a passion for supporting my business as we grow. A key for me is transparency and consistency. Everything we agreed on prior to signing the contract has stayed true throughout our partnership. This includes the pricing, process, and carrier rates. Fulfillville has remained flexible throughout our arrangement as I grow my business and continuously improve on my own processes to leverage the full capabilities of Fulfillville. Fulfillville even took on the customer service aspect of my business to help me remove myself from the middle of day to day operations.
Jason Triglia, Owner
Yerba Crew
Prior to learning about Fulfillville, I attempted to use one of the larger national 3PLs and left them within one month because there were multiple errors with the receiving process, the carrier pricing being passed on to me was 40% higher than I had been receiving through shopify, and the communication was pretty much non existent. This wasn’t sustainable as a small business trying to grow while maintaining flexibility. I would highly recommend working with Fulfillville as a small business owner looking for a partner that cares and is engaged with your goals and passion.
